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Guides, how-tos, and reference for everything in ComplyWise: from your first login to KYB records, screening, documents, and e-signatures. Can't find it? Contact support.
Getting started
- What is ComplyWise?Overview
- Request an accountHow-to
- Accept your invitationHow-to
- Your first run in ComplyWiseHow-to
- Navigating the appOverview
Your entity & KYB Manager
- A tour of the KYB ManagerOverview
- Add a business entityHow-to
- Upload documents into your KYB recordHow-to
- Document statusesReference
- Verification & reviewHow-to
- Document data fieldsHow-to
- Mark N/A & snoozeHow-to
- The ownership registerHow-to
- The corporate structure chartHow-to
- Corporate overview & company detailsHow-to
- BrandsHow-to
- The Fact SheetOverview
- Export a document packHow-to
- Related entities & groupsHow-to
- Delete vs erase an entityReference
Relationships
Sharing & collecting documents
Risk Screener
- Risk Screener overviewOverview
- Screen a company or personHow-to
- Understanding screening resultsReference
- Review and clear screening hitsHow-to
- Screen a crypto walletHow-to
- Configure screening rulesHow-to
- Monitoring and removalReference
E-signatures
Audits
- Audits overviewOverview
- Respond to audit itemsHow-to
- The corrective action planHow-to
Notifications
- The notification bellOverview
- What notifies youReference
- Set your notification preferencesHow-to
Workspace administration
- Invite and manage membersHow-to
- Workspace settingsHow-to
- Brand your external surfacesHow-to
- Credits and entitlementsReference
- Audit and accountabilityOverview
For CSP firms
For platform staff
- Service clients and app-only clientsReference
Security & trust
- Security and trust at ComplyWiseOverview
Troubleshooting
- I can't log inTroubleshooting
- A sidebar item says the module is not enabledTroubleshooting
- This link is no longer validTroubleshooting
- I ran out of AI creditsTroubleshooting
- Upload fails, or AI verification couldn't read the documentTroubleshooting
- A screening result looks wrongTroubleshooting
- I deleted something, can I get it back?Troubleshooting
- Emails from ComplyWise aren't arrivingTroubleshooting
"Document Manager"
- The document libraryOverview
- The document workspaceOverview
- Work with versionsHow-to
- File a document into the KYB ManagerHow-to
- Edit a PDFHow-to
- Comments and collaborationHow-to
- Compare documentsHow-to
- Work with Word documentsHow-to
- Build a contractHow-to
- Use templatesHow-to
"Legal AI Copilot"
- What the Legal AI Copilot doesOverview
- Chat basicsHow-to
- Ground answers in your documentsHow-to
- Scope answers to regulator packsHow-to
- Prompts, skills, and Improve promptHow-to
- Organize work with projectsHow-to
- Draft documents with artifactsHow-to
- Review documents in bulk with review tablesHow-to
- Start reviews faster with presetsHow-to
- AI review a single documentHow-to
- Answer DDQs with AI draftsHow-to
- Find clauses across everythingHow-to
- AI credits explainedReference
Team & permissions
- Roles and permissionsReference
Your account
- Manage your profileHow-to