You reach the ComplyWise login page but can't get in. Work through the causes in order.
Wrong or forgotten password
Use Forgot password? on the login page: enter your email and follow the link in the reset message. The confirmation looks the same whatever address you enter, so a missing email usually means a typo or a filter, not a missing account. If the reset email doesn't arrive, see Emails from ComplyWise aren't arriving.
Invitation link expired or already used
Invitation links are one-time. If yours no longer works, ask the admin who invited you to reissue the invite from the Team page: you get a fresh link by email. Reissue only works for accounts that have never signed in; if you have signed in before, use the password reset instead.
Account exists but no workspace opens
If you can sign in but land nowhere useful, your account isn't attached to an active workspace. Contact your workspace admin to confirm your membership, or support@complywise.io if you don't know who that is.
Trying to sign up
There is no self-signup. Use Request an account on the login page: the platform team reviews requests and sets up your workspace.