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How-toUpdated Sept 2026

Scope answers to regulator packs

Regulator packs are curated collections of official regulatory sources, ingested and maintained by the platform team. Scope a conversation to a pack and the Copilot answers from that regulator's actual texts, with links out to the official source.

What a pack contains

Each pack bundles the primary sources for one regime: legislation, regulations, and official guidance, fetched from the regulator's own publications. Typical packs cover areas such as Malta gaming, EU anti-money-laundering rules, MiCA, and FATF standards. The exact packs available in your workspace depend on what the platform team has activated.

Add packs to a conversation

  1. In a conversation, open the Regulator picker (the scales icon) in the composer.
  2. Select up to 3 packs. Each appears as a chip above the composer.
  3. Ask your question. Answers grounded in a pack carry the Grounded badge naming the packs used.

You can add packs before your first message; they attach when the conversation starts. Remove a chip to drop a pack from the conversation.

The regulator picker with pack chips staged above the composer
The regulator picker with pack chips staged above the composer

Read pack citations

Citations from a pack behave like document citations, with one difference:

  1. Click the numbered marker to see the verbatim passage.
  2. The popover notes the content was ingested from the official source, and offers an Official source link that opens the regulator's own publication in a new tab.

Use the official link when you need to quote or rely on the text: the pack is a retrieval copy, the regulator's publication is authoritative.

Packs on projects

A project has its own regulator scope card. Packs set there apply to every conversation in the project, as a live scope: if the platform team updates a pack, project conversations use the updated content. The 3-pack limit applies per conversation.

Who maintains packs

Packs are authored and kept current by the platform team; workspaces cannot edit them. A pack that has been deactivated disappears from the picker but does not delete your past conversations. If a regime you need is missing, ask your platform team, or support@complywise.io.

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