How-toUpdated Sept 2026

File a document into the KYB Manager

The library and your entities' KYB records are two sides of the same system: the library holds working documents, the KYB Manager holds evidence. This article shows you how to file a library document into an entity's KYB record, undo a filing, and pull a KYB Manager document back into the library.

Before you start

  • Filing needs the Editor or Workspace Admin role.
  • KYB Manager evidence stays in PDF or image form. A Word document can't be filed until you convert it to PDF; the filing action tells you so if you try.

File a library document into the KYB Manager

  1. Open the document from the Documents page and find the Filing section in the rail's Details tab.
  2. Click File into KYB Manager. A three-step destination picker opens: choose the entity, then the section, then the document slot the file belongs in (or create a free-titled slot for it).
  3. Confirm. ComplyWise places a copy of the current version into the entity's KYB record as evidence.

Filing creates a copy, not a move: the library document stays where it is. Provenance is recorded both ways, so:

  • the library document's Filing section lists everywhere it has been filed, with links straight into the KYB Manager
  • the KYB Manager document shows that it came from the library

An already-filed document shows its filed locations first, so you can see at a glance where it's in use.

Remove a filing

  1. Open the library document's Filing section.
  2. Click Remove filing next to the entry.
  3. The KYB Manager copy is removed and the provenance entry cleared. The library original is untouched, and if the filing had created a placeholder slot just for this document, the empty slot is cleaned up too.

Remove a filing when the wrong document went into a slot, or when evidence has been superseded and you want the KYB record to reflect that.

The other direction: KYB Manager to library

You can also bring KYB Manager evidence into the library to work on it:

  1. Open the document's drawer in the KYB Manager.
  2. Choose File a copy into Library.
  3. ComplyWise creates a library copy (with provenance back to the KYB Manager) and opens it straight in the PDF editor, ready to annotate or redact.

The KYB Manager original is never modified: the KYB record keeps the evidence exactly as uploaded, and your library copy is yours to work on.

Tips

  • Filed rows in the library list carry an Open in KYB Manager shortcut, so you can jump to the slot without hunting for it.
  • Filing a new version later doesn't update the KYB Manager copy automatically: file again if the KYB record should hold the newer file.